I899 Terms and Conditions — Know Before You Play

1 Introduction

These Terms & Conditions ("Terms") form a legal agreement between the i899 platform ("i899", "we", "us") and its users ("you", "member", "player"). These Terms apply whenever you use our services through the i899 website, mobile app, or any other channel.

I899 is an international online gaming platform for players in Bangladesh, offering slots, Live Casino, Sports Betting, and more. It is mandatory to read these Terms & Conditions in full before creating an account with i899.

These Terms & Conditions operate alongside our Privacy Policy and Responsible Gaming Policy. In the event of any conflict, i899's final decision shall prevail.

2 Account Register

The following rules must be followed when creating an account on i899:

• Each person may only hold one account. If multiple accounts are found under the same identity, all will be closed and all bonuses will be forfeited.
• You must provide accurate and truthful information during registration — including your name, date of birth, email address, and phone number.
• I899 reserves the right to close any account created with false information, at any time.
• Your account password and login credentials must be kept strictly confidential. You must not allow anyone else to access your account.
• To update your account details, please contact the support team and complete identity verification.
• A copy of your national ID or passport may be requested for KYC (Know Your Customer) verification. Withdrawals may be put on hold if the required documents are not submitted within the specified timeframe.

3 Eligibility & Age Requirements

The following eligibility requirements must be met to use the i899 platform:

• You must be at least 18 years old. Gaming on i899 is strictly prohibited for minors.
• You must reside in a country or region where online gaming is not prohibited by law.
• You must play for yourself and of your own free will — not on behalf of, or at the direction of, any other person.
• You must be in full physical and mental health and acting of your own free will when opening an account.

4 Deposits & Payments

Deposits on i899 can be made via bKash, Nagad, and Rocket. The following rules apply to deposits:

• The minimum deposit amount is BDT 100. The maximum deposit limit is determined by your account type.
• Deposits must be made from a payment account registered in your own name.
• Depositing from a third-party payment account or an account registered in someone else's name is strictly prohibited.
• After a successful deposit, funds are usually credited to your i899 account instantly. If there is any delay, please contact the support team.
• Accurate transaction details must be provided at the time of deposit. i899 is not responsible for any funds lost due to incorrect information.
• I899 does not charge any platform fees on deposits, though the payment provider may apply their own charges.

5 Withdrawal Policy

The following conditions must be met to withdraw funds from i899:

• Your account must be fully verified (KYC completed) before a withdrawal can be processed.
• The minimum withdrawal amount is BDT 500. Withdrawals are typically processed within 1–24 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• To withdraw winnings derived from a bonus, you must first complete the applicable wagering requirement.
• I899 reserves the right to freeze withdrawals and conduct an investigation in cases of suspected fraud or suspicious activity.
• Multiple withdrawal requests may be submitted on the same day, but each will be processed separately.

6 Bonuses & Promotions

I899 regularly offers various bonuses and promotional deals. The following terms apply to the use of these bonuses:

• Each bonus has its own wagering requirement, which typically ranges from 10x to 30x the bonus amount.
• The welcome bonus is available to new members one time only. Attempting to claim it by opening multiple accounts will result in account closure.
• The wagering requirement must be fulfilled before any bonus funds can be withdrawn. Withdrawals will not be processed until this condition is met.
• Any bonus that reaches its expiry date will be cancelled automatically.
• I899 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Attempting to claim the same bonus more than once will be considered bonus abuse.

7 Gaming Rules

Please keep the following rules in mind at all times while playing on i899:

• All game outcomes are determined by an internationally certified RNG (Random Number Generator) system, ensuring complete fairness and randomness.
• If a game is interrupted mid-session due to a technical issue, the outcome will be determined by reviewing the system logs.
• If your internet connection drops during a game, the outcome of the bet will be determined by the game's own rules.
• If an abnormal win occurs due to a bug or error in a game, i899 reserves the right to void that win.
• In Live Casino games, the dealer's decision is final. Abusive behaviour toward a dealer may result in the session being terminated.
• In Sports Betting, payouts will be made once the official result has been announced.

8 Prohibited Activities

The following activities are strictly prohibited on the i899 platform:

• Fraud, hacking, or any form of system abuse.
• Using bots, scripts, or automated software to play games.
• Creating multiple accounts to take advantage of bonus offers.
• Accessing another member's account without permission or transferring account ownership.
• Using i899 for money laundering or any illegal financial transactions.
• Intentionally exploiting platform vulnerabilities or bugs and failing to report them.
• Engaging in fraudulent behavior toward other members.
• Spreading false information or attempting to damage the reputation of i899.

Involvement in any of the prohibited activities above will result in permanent account closure, forfeiture of all balances and bonuses, and legal action where necessary.

9 Account Closure & Suspension

I899 may close or suspend an account under the following circumstances:

• Violation of the terms and conditions.
• KYC verification is incomplete or incorrect documents have been submitted.
• Evidence of suspicious transactions or fraudulent activity.
• The account holder is found to be a minor.
• Accounts that have been inactive for an extended period (typically more than 12 months).

You may request to close your account at any time. Please contact the support team for self-exclusion. Any valid balance will be refunded after closure, but bonus balances are non-refundable.

10 Limitation of Liability

I899 is not liable for the following:

• Loss of a game or bet due to an internet disconnection.
• Delays in deposits or withdrawals caused by third-party technical issues.
• Disclosure of your account credentials due to your own negligence.
• Personal or financial harm resulting from a gaming addiction.
• Service disruptions caused by natural disasters, cyberattacks, or other circumstances beyond our control.

I899 is committed to maintaining a high standard of service. If you experience any issues, please contact our support team and we will work to resolve them promptly.

11 Changes to Terms

I899 reserves the right to update these Terms & Conditions at any time. Members will be notified of changes via email or platform notifications. Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend checking this page regularly.

12 Contact

If you have any questions or complaints regarding these Terms & Conditions, please contact our support team. i899's support team is available 24/7 to assist you.

• Live Chat: Click the chat button at the bottom right of any page on the platform.
• Email: [email protected]